Returns & Exchanges
At 3DM Lifestyle, we strive for perfection in every pair; however, if you are not entirely satisfied with your purchase, we offer a 14-day return window for all unworn footwear in its original packaging. Please ensure the soles are unmarked and the shoes are returned in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn shoes back in their original 3DM Lifestyle box and secure them within a protective shipping outer carton to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.
